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Zune on Windows XP Pro 64 bit Print E-mail
Written by Kostas Tzounopoulos   
Friday, 24 November 2006
We have managed to install Zune software on Windows XP Professional 64 Bit. The software looks to work without problems. See a screenshot and Learn howto install it on your machine using our tutorial...
  • Install the x64 Windows Media Player 11 (looks like Zune is basically a skinned version of WMP11). You need a genuine version of Win 64 to install WMP 11 (install it from Microsoft here: http://tinyurl.com/tcvck ).
  • Install the zune software on a 32bit machine, go to c:\Program Files\Zune and get the Zune.inf driver file. Zune doesn't seem to actually have a binary driver, but instead customizes the one that comes with WMP11.
  • Copy the zune.inf file and make the following changes:

Replace:

[Manufacturer]

%MfgName%=Microsoft,NTx86

[Microsoft.NTx86]

%Zune.DeviceDesc%=ZuneMTP, USB\MS_COMP_MTPZ

With this:

[Manufacturer]

%MfgName%=Microsoft,NTAMD64

[Microsoft.NTAMD64]

%Zune.DeviceDesc%=ZuneMTP, USB\MS_COMP_MTPZ

  • Then you plug in your Zune, point the driver to the zune.inf file (you don't need any other files). It will complain about the driver not being signed because you messed with the inf file. Or you can just right click the file and select "install".
  • xcopy the c:\Program Files\Zune directory from your x86 machine to the your c:\Program files (x86)\Zune dir on your 64 bit OS.
  • regsrv all the DLLs in that directory. Press win+r, write cmd, on the command prompt that appears write:

cd "\Program Files (x86)\Zune"  (withe the " character at both ends) [press enter]

for %f in (*.dll) do regsvr32 %f    [press enter]

About 25 dialog boxes will come up, press OK to all of them (some will be errors, but that's ok)

  • Open windows explorer (win+e), go to c:\Program Files (x86)\Zune . Right click on Zune.exe and Send To -> Desktop (create shortcut). 
  • Run Zune! It will complain a bit the first time, but you should be able to sync and rip now.

Zune Software on Windows XP 64 Professional Screenshot (click on the image for 1024x768 version):

Zune Software on Windows XP 64 bit Professional

Thank you Kristof for the hack.

EDIT1: After some days looking for him we found kristof's space

EDIT2: The registry keys you had to replace had a tiny typo. It has been corected. Thanks APOLAUF for the tip. 

EDIT3: This trick works also with the v1.2 Zune Software. Our forum member prtsmgr posted a screenshot .

Comments (121)Add Comment
Yes!
written by Anonymous, November 25, 2006
Yes!!! Sweet!
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Votes: +2
Driver
written by Anonymous, November 25, 2006
Hmmm, I'm having problems getting Windows to accept the modified zune.inf file: It gives me this error: "The specified location does not contain a compatible software driver for your device. If the location contains a driver, make sure it is designed to work with Windows for x64-based systems." Anyone know why?
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Votes: +4
Problems with Zune and Windows XP 64
written by Zune-Online.com, November 26, 2006
For problems you may have using the above tutorial or if you have a better idea, use our forum:
Zune on Windows XP 64 Professional
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...
written by Eric, November 26, 2006
I turned off the Add New Hardware box that always pops up when I plugged it in. Now I can't find the device name. Any suggestions?
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Zune on Vista x64
written by Michael, December 02, 2006
I successfully used this process to install Zune on my Vista x64 machine!
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Additional step for Vista x64 installation
written by Michael, December 02, 2006
Forgot to mention, once you've followed the process outlined above, you need to right click on the Zune desktop shortcut, select properties, navigate to the compatability tab, and check the 'Run this program in compatability mode' check-box. I'm running with compatability mode for Windows XP (Service Pack 2.)

Good luck!
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marketplace error
written by halestorm, December 15, 2006
i was able to install the zune software w/your hack on my x64 machine--thanks btw. however, the zune marketplace won't load? is this an x64 related issue or do i have some other problem?
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Should i be wearing the stupid helmet today?
written by Unlucky Fellow, December 16, 2006
I just wanted to ask since i haven't had any luck yet, but am i overlooking or have forgotten the meaning of
for %f in (*.dll) do regsvr32 %f [press enter]
. if anyone could help me it'd be much appreciated = ) thank you for you're time
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re: for %f in...
written by halestorm, December 16, 2006
literally type what is quotes --> "for %f in (*.dll) do regsvr32 %f" into the command prompt
that command will run all the .dll's triggering the 25 or so popup confirmation/error messages.

i was confused by this at first too, not knowing much coding myself, but it gets the job done.
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It must Just Be RC1
written by Unlucky Fellow, December 18, 2006
I was thinking the same thing at first tho it doesn't seem to work for me, Guess ill just have to use the Xp machine =
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.. ummm Yeah
written by Unlucky Fellow, December 18, 2006
*puts on the stupid helmet*
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Worked for me...
written by Kevin, December 23, 2006
This worked fine for me, except for the fact that I can't buy songs or even navigate on the marketplace at all, but I assume this fix was never meant to work for that?
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OMG and i need
written by Crimmy, December 27, 2006
first and formost edit that pic quick its got a cd key showing

and could you give me a download of the zune.inf file xD i dont have an other computer at the moment pizz

thanks ^^
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Transcoding error
written by Mr, Hack, December 28, 2006
Install Windows Media Encoder x64 and it will transcode audio. (I was having trouble with this before)
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...
written by bob, December 30, 2006
please some one tell me they know how to get the zune on media center 2002.
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Windows XP MCE 2002
written by Zune-Online.com, December 30, 2006
bob: I'm afraid you'll have to use the 2005 edition. I don't know any way to do it with MCE 2002.
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Zune on XP64
written by Josef, December 30, 2006
Looks like the above information is working great. I am happy about that, you cant even imagine how pissed I was to go home and find out that it wouldnt work on 64bit. I have to tell you, I truly dont understand why MS would release a product in such a purcarious competitive situation and not have it able to work smooth with 64bit. I wonder what what they are thinking, releasing an OS and then not supporting it with the majority of their own products....????

HUGE Thank you to the poster and/or the figure-outer of this hack!
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Votes: +1
Zune getting returned!
written by Karen, January 03, 2007
We bought 2 of these before christmas as gifts (to each other). Finally got down to installing last night only to find that we have Media Center 2002 and it's not compatable. After searching for hours to find you can't upgrade (via Microsoft or Gateway) to 2005/2006 we've decided to return them & purchase another brand. Stupid why won't MS let you upgrade their software when it's required for another one of their offerings? stupid stupid
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written by Devin, January 06, 2007
Just so everyone knows, you don't have to install the software on another computer first. You can run the installer to get the .msi file, zune.msi. Use a program called Lessmsierables to extract the msi file to the zune directory you want. Make the changes to the inf file in this directory, and use the steps above. This way people with only a single non XP pc can install it.

I have confirmed that it does infact work well and have synched my stuff.

Hope this helps someone else.
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File Help
written by Mark Cheng, January 07, 2007
My friend renamed a file in the zune folder. can some one please send me a list of all the files found in c:/program files/zune it would be alot of help. please send it to This email address is being protected from spam bots, you need Javascript enabled to view it
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Have no 32bit System
written by TechMech, January 12, 2007
Could anybody Upload the Installed Files. Thx
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...
written by Zune-Online.com, January 16, 2007
TechMech: I'm sending you a link to download it.
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Got the software up but no Sync
written by Mike, January 16, 2007
So i got the software up and running on my x64 machine but i cant get my zune to sync with the software, any solutions?
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Returning the Zune
written by Unhappy Consumer, January 17, 2007
I spent hours trying to get the Zune software to install. The XP SP2 that I have installed apparently isn't good enough because my PC has Windows Media Center 2002. What a joke . . so basically have to buy a new notebook or desktop computer just to get the Zune to function. I'm returning it today, what a waste of time!
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Video Sync errors
written by rob, January 18, 2007
1st and foremost thanks to everyone who figured this out!

i got it to run on my XP Pro x64. udio sync without issue. However no video will sync. It errors out everytime. I ensured the files are .wmv to test i plugged my zune back into the XP Pro laptop i did the inital install on, copied the video files from my x64 box and could sync them as guest.

anyone have any ideas? oh before i forget, the changes to the .inf file weren't necessary for me ... all the text was already included when i opened it to edit it ... a 1.2 addition perhaps?

rob
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Awesome! Thanks.
written by Matt, January 21, 2007
Almost gave up on x64 because of this Zune problem.
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Conversion Problems
written by Dan, January 25, 2007
I got it working but when I set Zune up to sync MP3's to highest quality sound, I get error messages on the sync screen so I had to put that setting back to automatic. Other than that, it worked great. Thanks.
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Connecting to xbox 360
written by Zaque, February 01, 2007
Will this allow me to connect my xbox 360 to my computer?
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written by Zune-Online.com, February 02, 2007
Zaque: I have no idea, I don't own an Xbox.
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Have no 32bit system
written by TitCh, February 12, 2007
Can i have the file please, Thankyou!
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Doesn't Work
written by Andy, February 22, 2007
Thanks for the tip... that ruined my zune. I keep getting firmware restore errors on my zune that can't be fixed... and stupid support doesn't know what to do about it.
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written by Zune-Online.com, February 22, 2007
Andy: You are the first one who reports a problem with this patch. Please register in our forum and let us know more details about your problem. I don't think this "hack" caused it but...
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written by lisa, February 25, 2007
I have Windows 2000 professional and Zune software will not load at all. The error message says Zune program is not a Win32application. Any suggestions?
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written by Zune-Online.com, February 25, 2007
lisa: Officially Zune Software is not supported on Win 2000 and I don't know any way to install it...
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written by lisa, February 26, 2007
Your reply post says Zune is supported by Windows 2000. Is this what you meant to say, or did you mean that it's not supported by Windows 2000?
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written by Zune-Online.com, February 26, 2007
That was an error. Zune is not supported on Win2000
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written by joe, March 05, 2007
What does "point the driver to the zune.inf file" in the 4th bullet?
thanks so much
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written by Zune-Online.com, March 06, 2007
Joe: When you connect Zune Windows will prompt you for a driver installation. You should tell it to use zune.inf file as a driver.
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MCE2002
written by Freddy, March 06, 2007
I saw earlier that there has not been a way found to install on a MCE2002 computer..
That was back in december. Has there been any luck with this or s it still not possible?

An email would be appreciated..
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Sync Problem
written by Prentice, March 12, 2007
I just got my zune this weekend, and when i try to synch my albums (actual cds i own that i ripped to my library) they get seperated: Some tracks appear in the album title then a second "unknown" album with the missing tracks. does anybody know why this is?
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written by Cybrosis, March 14, 2007
I also need a link to the .inf file, as I have no 32bit OS to run the installer on...
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rgsvr 32 not recognized...
written by r4y30n, March 23, 2007
When I type in "for %f in (*.dll) do regsvr32 %f" it tells me 'regsvr32' is not recognized as an internal or external command, operable program or batch file.
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written by Zune-Online.com, March 23, 2007
r4y30n: Maybe your account doesn't have administrative privileges ? Please register in our forum and post about your problem.
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written by r4y30n, March 23, 2007
Never mind, I just dragged all the dll's on to the actual regsvr32.exe file in my system32 directory, problem solved.
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cant figure it out
written by kevin babb, April 05, 2007
ive tried everything in order using this process, and i cant get my zune to sync on my 64 bit OS. the version i used to install the software originally was on old version of my 32 bit home edition, and i installed on my computer along with the 64. would this somehow mess this up, because everything works up until the point where it says to run zune. the software works just fine, but i dont know why my zune wont sync even though i followed the process to a "T". doe sanyone know the problem?
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written by Zune-Online.com, April 05, 2007
kevin: please register in our forum and post more details about your problem. Any errors on Windows event viewer ?
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not working
written by kevin babb, April 20, 2007
nope, no errors in w.e.v. similiar to a comment above mine, i accidentally made the hardware installer pop-up go away instead of using it to install the .inf. but i thought it would be fine if i : A: just hit right click/install , or B: just went to device manager, found the unknown device and installed from there. neither worked for me. so i tried again and again, seeing if i could tweak the order of things or something and nothing has worked. the worst part is i have a friends XP 32 bit and it will only work for 30 days, but now i am down to 15 or so. I REALLY WANT TO GET THIS TO WORK SO I CAN JUST NOT WORRY ABOUT IT.
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written by kevin babb, April 20, 2007
also just to clarify, i tried more than once using zune.inf as a driver and i always get an error message that says the file isnt supported and to make sure it is compatible with 64 based systems. if i go to device manager, should the zune or unknown device be under the usb ports??? if not, then what?
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help!!!
written by clariz, April 26, 2007
okie.so it doesnt work. zune sucks. blah. i dunno what windows i have i think its win2000. it doesnt work.man. when i put the cd on the drive.. it always says that i have to update my comp. andi kept updating it. this is just dumb
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AW: help!!!
written by hugo, May 14, 2007
you must be dumb to install a WinXP-Software to a win2000 operating system. Win2000 got a totally different engine than wot WinXP got.
Update in that concern means, you have to install WinXP instead of Win2000.
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written by SVVAD, May 18, 2007
I looked all over the place but zune doesn't want to sync videos. Any ideas ?

Thanks
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I also have Freddy's question
written by Matt, June 07, 2007
Has any way been found yet for Zune to work on Media Center Edition 2k2? E-mail please!
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written by Zune-Online.com, June 07, 2007
@ Matt: I'm afraid thats an easy question: No, as far as I know...
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written by carlos, June 12, 2007
i want to doenload zune but i cant, how can i get the sistem
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Windows MCE 2005
written by Andre, June 16, 2007
i got windows MCE 2005 i was wondering if this would work with that. or if it just needed a little bit of tweeting to work with it. thanks in advacne
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written by Zune-Online.com, June 17, 2007
@ Andre: Zune Software should work fine with MCE 2005.
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written by Andre, June 17, 2007
i wasnt sure if it was just me or the media center windows. well then seems i have a bigger problem then cause i keep getting the unsupported windows version error when i try to install. well ty for your help anyways, unless someone knows how to fix that then i guess im on my own there.
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I need the file as well
written by Twistedpyro, June 28, 2007
I need the Zune.inf file as well seeing as how I only own one computer and run x64 on it.
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Don't have a 32bit machine
written by Danielle, June 30, 2007
Hi, is there anyone with a good soul to post a link with the c:Program FilesZune directory, containing the files? I don't have other pc than my x64.
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help!!
written by Jay, July 01, 2007
Has anyone has success on installing the zune for Win2K Professional. Please help if you know how.

I might as well return it.
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service error
written by Dave K, July 07, 2007
So I had this running fine, then today I plug my zune in and it looks like something got messed up, cuz it redetected the hardware, and now I can't install the drivers and get an error : "The specified service does not exist as an installed service" any ideas?
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almost... but not quite good enough.
written by z, July 11, 2007
Hi y'all -

First, thanks for putting together this fix. I was really upset when I couldn't use my Zune on my XP x64 machines; it is unreal that this scenario is unsupported. I am glad that you guys were able to assemble a workaround.

This website saved me from returning 2 useless bricks to the store.

However, the Zune Marketplace is still broken in XP x64. smilies/sad.gif Boo! I can't sign in, and any sort of browsing of the marketplace does nothing beyond displaying a little spinning icon.

Lack of access to the Marketplace is a real downer. Between that issue, and not being able to use my device as a hard-drive, I am seriously regretting my purchase. My 4-year-old Rio Carbon has better functionality.

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Perfection
written by Chris, July 15, 2007
After doing this tutorial I am successfully able to use the Zune software correctly. I can rip, burn, sync everything. My first few tries didn't work out so well, so I cleared my Zune folder and tried again, it worked. The bad thing about this tutorial though, is that it leaves room for NO mistakes, so look at this VERY carefully and follow it exact.
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NONE
written by Randy, July 27, 2007
The Zune Sucks PERIOD!!! Too much hassle in getting it set up on your computer especially older(windows 98/2000/ME) and non-windows based computers(macbooks). Microsoft wants U to buy more of there products in order to work Zune. Why isn't ipods like this??? It works on most every system to date even its updates. Yes there may be problems with the actual ipod(which they replace if still under warranty), but nooooo hastles other then that.
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iPod Not any Better
written by Wilson, August 03, 2007
I can't use the iPod on my x64 based OS either, so at least with this I have a work around.

I also can't use an iPhone as it won't support x64 XP or Vista.

Although I am annoyed that Microsoft won't code this to install without a work around.
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Two Questions
written by ac!d, August 05, 2007
Two questions:

1. Has anyone tried this work around on the latest Zune software. As of this post the version number is. 1.3.5728.0

2. If i am running Zune Software 2.0 right now how do I go about unistalling it completly and upgrading to the latest Zune software?

Thanks.
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written by Stephen, August 13, 2007
I understand everything except this
"Then you plug in your Zune, point the driver to the zune.inf file (you don't need any other files). It will complain about the driver not being signed because you messed with the inf file. Or you can just right click the file and select "install"."
is this still on the 32 system? what driver am i pointing to the .inf file? When I plug in the zune, nothing really happens
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written by Zune-Online.com, August 14, 2007
@ Stephen: Your Windows will ask you for a Zune driver, an internal windows program which helps your system to communicate with Zune. It will give you the option to select this driver and you have to select the "zune.inf" file as the "driver".

In your case that nothing happens, on your x64 Windows create the "zune.inf" file the article says, right click it and select "install".

If you need more information please register in our forum and I'd be happy to help you.
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Media Center 2002 possibly working
written by Avery Bunker, August 15, 2007
I have made a post here on showing I got the Zune Software running on Media Center 2002... I have not posted any instructions yet but I am planning on it real soon....

http://www.neowin.net/forum/index.php?showtopic=521441&st=0&gopid=588779396&#entry588779396
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Preloaded Content
written by Stephen, August 17, 2007
ok so I had to do the whole transfer to 64 bit and all so when I started the installization on the 32 bit computer it started to sync. Now the music on that computer sucks (it was my girlfriends).If i erase the zune device, will the preloaded content be deleted as well. I have the halo 3 zune and that would just defeat the purpose of owning this edition.? I tried to go in and delete the songs manually but when I push to delete them, it just sits there with no progress and all of the songs dont even show up. I posted this on the other forum but I have not received a response yet.
If anyone knows, please help.
Thanks
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what gives?
written by dave, September 03, 2007
I have a new zune and i'm unable to get it to load. I keep getting an error message. My computer software is windows 2000 professional, do I need to get new software, or will it work with my current software?
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w00t!!
written by El Chompiras, September 05, 2007
you guys rock so hard, its crushing. i did everything and low and behold i finally got to sync my "don't pay n e attention to the dooch in the next cubie" jamz. finally i can quit hauling this dang hard drive around. i think my maneger thinx i'm some kind of mole. rofl. what a dooch. thanx!
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oh yeah
written by El Chompiras, September 05, 2007
i have windows xp pro64 sp2
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written by Luka, September 06, 2007
thank you so much, made my life so much easier. I was contemplating buying vista before I saw this article. saved me cash and frustration
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downloads
written by nick, September 09, 2007
I only have a xp64 system and need a download of the install files to make it work
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written by Chris, September 12, 2007
If something goes wrong, use this program. http://remove-it.org/tools/unzoone
It removes all traces of zune, registry, program files, whatever.
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No 32 bit OS
written by Alex, October 11, 2007
I don't have a 32 bit OS to install on first.

Can someone please send me the Zune installation?
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No 32 bit OS
written by Alex, October 11, 2007
If anyone has it, please email me at This email address is being protected from spam bots, you need Javascript enabled to view it
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No 32-bit
written by Tim, October 17, 2007
I'm in the same boat without a 32 bit system...any help on the file? This email address is being protected from spam bots, you need Javascript enabled to view it
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sync
written by adam, November 01, 2007
i got the zune software to load, but it won't conncect to the device. i already installed the driver and the pop-up bubble said that the device may not work properly. ???? what now?
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32bit-less
written by Soritong, November 13, 2007
I'm also one of those few who don't have a 32bit system installed. Someone send a copy to This email address is being protected from spam bots, you need Javascript enabled to view it ?

Thanks!
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Zune 2
written by too awesome for my own good, November 13, 2007
Suprise, suprise, Microsoft didn't make the new Zune with a 64bit install. I buy their fancy operating system. I buy their fancy media player. And how do they repay me? They bend me over.
Does the 32 to 64 hack work with the new zune stuff?
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written by Joe, November 16, 2007
If someone comes up with a working version of the 2.0 software for xp 64 bit, I will give you my soul. Thank you.
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written by niezune, November 16, 2007
I have found a 2.0 version of x64. Although it still says it doesnt run on 64bit xp. I used winrar and i found 64bit version of installation. So I just run this single installation file and it installed without any consumer interface things. Only one file was not registered. And when i run Zune app, it starts up and shows its window and then boom, error reporting and exit. The x64 pack is 2mb larger. 35mb. So try yourself and use winrar to get that installed to the point where you can at least do something with the stuff. http://download.microsoft.com/...kg-x64.exe
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Nate
written by nmkyourface, November 18, 2007
I have tried just about everything and cannot get my zune to work with x64 xp pro. I was hoping that the link above would work but the installer just tells you that you cannot install the software on x64 xp pro. does anybody know of a video of the hack, a pre-hacked installer, or could guide me through the hack a bit more thoroughly. Please help if you can. I don't want to have to change my operating system if I don't have to.

Thanks
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nate
written by nmkyourface, November 18, 2007
Hi, I just bought a 30gb Zune and cannot get it to work on x64 XP after trying the hack like 20 times. By the way the above link just downloads an installer that says that the Zune software is incompatible with x64 XP. If anyone can provide some more thorough help with this hack, a video of how to do the hack, or even a pre-hacked installer it would be greatly appreciated. Please help if you can.

Thanks!!!
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